The Clinical Operations Manager performs a variety of facilitating and organizing, in regards to the clinical department duties and responsibilities. This position directly supervises all of the clinical technical staff and surgery coordinating staff. Efficiency of these clinical staff and operations is a key aspect to this position. The Clinical Operations Manager serves as a resource to all clinical employees and is readily available to problem solve and address employee, patient, physician and management concerns. The Clinical Operations Manager reports to the Director of Operations and Development and communicates regularly with the physicians, managers and supervisors to efficiently facilitate the clinical functions. This position actively works with the management team to recruit clinical applicants and train new employees. The Clinical Operations Manager reviews and updates workflows or policies as necessary and executes changes effectively, per the direction of the physicians and upper management.
Ability to interact with patients, physicians, and all medical staff.
Extensive knowledge of clinical operations, including recent history of working in a fast paced ophthalmology clinic in a supervisory role
Current CPR certification
Certified Ophthalmic Assistant (COA), Technician (COT), or Medical Technologist (COMT) or equivalent experience required.
High School diploma or GED required, Bachelor’s Degree required or equivalent experience.
Willingness and ability to learn and take a proactive approach in understating procedures, protocols, clinic flow and procuring a solid understanding of all aspects of the clinic.
Willingness to participate in technical clinical activities on a regular basis, as needed
Willingness to work in a fast paced clinical environment doing mission critical aspects of clinic management, such as directing flow and real time problem solving
Willingness to occasionally substitute in to perform any clinical duties, should a staff shortage or crisis occur
Willingness to travel occasionally (once per quarter), to observe/evaluate satellite clinics
Effective execution in implementation.
Ability to create a team atmosphere and positive working environment
Sensitive to subordinate staff needs and preferences, to create a positive working environment
Ability to lead and progress our clinical training program.
Or appropriate combination of experience and expertise that will allow for success in this position.
•Employer sponsored advanced training, certifications and continuing education
•Medical and life insurance
•Paid vacation, sick and holiday days
To learn more about our practice, please visit our website at www.oregoneyeconsultants.com & our Facebook page at www.facebook.com/oregoneyeconsultants
Email resume and cover letter to: firstname.lastname@example.org
Oregon Eye Consultants is an Equal Opportunity Employer.
It is the policy of Oregon Eye Consultants to grant equal employment opportunities to all qualified persons. It is against that policy for any employee to discriminate against an applicant for employment or an employee on the basis of race, religion, color, age, sex (including pregnancy), national origin, veteran status, disability, marital status, sexual orientation, gender identity or any other classification protected by applicable federal, state or local laws. In addition, OEC will not tolerate harassment of any applicant or employee on those bases. The Company will always endeavor to employ the best-qualified applicant for each position. Selection will be based on qualifications, skills, training, experience, past performance, personality, temperament, ability to work with the current staff, overall ability to perform the work required, and willingness to display a loyal and cooperative attitude toward the organization.