An outstanding opportunity exists with North Bay Eye Associates for an experienced Administrator to join our staff and lead the future growth of the Practice. NBEA is a dynamic, well established comprehensive eye care practice, located in the heart of Northern California’s picturesque wine country,
Our 70+ staff members assist our seven MD, three OD medical practice to provide comprehensive eye care, for a large patient base, out of 4 clinic locations within Sonoma County CA, which includes an ambulatory surgery center, clinical research facility and optical dispensaries. We offer a competitive compensation package commensurate with experience and skills, and a stimulating work environment.
The primary responsibility of the Practice Administrator at North Bay Eye is to fully understand the goals and expectations of the Shareholder-Physicians and manage every aspect of the business for them. These include but are not limited to: business analytics and forecasting; benchmarking review; planning and development; progressive marketing campaigns. The Practice Administrator will have supervisory authority over all business activities including; accounting, billing and coding, credentialing, human resources, administrative management, leases and vendor contracts, and regulatory compliance. The ideal candidate should also be familiar with the business aspects of managing an ASC, optical shops and clinical research activities.
Sonoma County, CA offers a laid back community lifestyle with its many wineries, miles of rugged Pacific coastline, and towering redwood forests. With its close proximity to San Francisco’s many attractions, Sonoma County is an ideal spot to live and play in Northern California.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Healthcare Administration, Business Administration or a Related Field, or Commensurate experience required.
Minimum 3-5 years experience leading a multi-physician, private practice.
Ophthalmology experience preferred, but not strictly required. A Certified Ophthalmic Executive (COE) a plus.
Leadership experience should include Clinical Operations, Human Resources, Finance and Accounting, Accounts Receivable, and Project Management.
Working Knowledge of the following is preferred:
Quickbooks, Medical Billing & Coding, Compliance
Electronic Health Records, Practice Management Systems, and Patient Portals
ASC Licensing and Medicare Rules and Regulations
Optical Shop Management
Clinical Research contracting
Board of Directors – Hold regular board meetings as agreed to by the Board and Administrator, preparing and distributing all materials in a timely meeting. Holding interim meetings as necessary, when warranted to make decisions and/or alert them to critical information as necessary – via conference call if that is sufficient to meet the goal.
Accounts Receivable – Work with Manager to find ways to improve the collection of Insurance through timely billing, accurate coding, and education on the use of the EMR and Billing systems. When necessary, communicate with Physicians, Technicians and Administrative staff in Clinic to ensure processes are in place to help make this happen. Evaluate and negotiate contracts with Insurance Companies to be sure NBEA is getting the highest payment possible for all services
Accounts Payable – Work with Bookkeepers and CPA to ensure all bills are paid on time so no interest or penalties are paid, and to take advantage of all discounts. Evaluate and make changes to staff and/or contractors as needed, to accomplish these goals. Communicate with Shareholder-Physicians in a timely manner when necessary, if additional capital is needed to help meet these standards. Manage expenses to identify waste and negotiate where possible for the best prices and quality.
Annual Budget – Evaluate and make recommendations on an annual budget to include capital expenditures the Share-holder Physicians vote to do in that year. Make recommendations of things he/she sees should be done to improve and enhance the quality of service and professional appearance of their offices, and also maximize space and improve utilization. Where warranted, budget by department to evaluate and insure all areas of NBEA are profitable.
Leases and Contracts – Evaluate and negotiate all contracts and leases to ensure NBEA is getting the best price for their locations. Manage Share-holder Physicians Key Man and other insurance policies to ensure they continually meet the goals of NBEA and Partners. Oversee management staff responsible for these contracts and for all the credentials and memberships the Physicians are required to have.
Human Resources – Oversee all HR to ensure strategies are in place for maximizing staff utilization, including management of staff levels with an emphasis on maximizing patient care – so all physicians have the team they need to support maximum patient schedules and timeliness. Manage the salary levels within standards for each job family, and budget for increases annually, working with Shareholder-Physicians to evaluate staff and distribute increases based on quality and salary levels within the salary ranges.
Clinic and Department Management – Work with Office and Department managers to evaluate and insure each office is working to the standards set by the Share-holder-Physicians. Make recommendations to the Board of ways to improve, including reorganizing staff and departments to improve quality of service.
Public Relations and Advertising – Manage the reputation of NBEA in the community thru promotions and advertising, attending local community functions when warranted. Conduct and communicate patient satisfaction surveys.