NVISION® Eye Centers is the leading ophthalmology partner comprised of the nation’s leading providers of ophthalmic physician services. Based in Aliso Viejo, California, the Company operates 31 locations including 8 ASC’s. We strive to delight our patients by providing unrivaled care and service that exceeds their expectations. We are The Eye Doctors’ #1 Choice®.
NVISION Eye Centers has an immediate opening for a Regional Director of Ophthalmology Operations. Based on qualifications and job experience, a Vice President role may be considered. This role will be based from our Aliso Viejo Headquarters.
This position will oversee all operational aspects of multiple General Ophthalmology clinics throughout Los Angeles and Orange County, in addition to multiple out of state centers. You will have oversight and accountability for year over year sales growth, profitability, physician relationships, teammate engagement & retention, patient satisfaction, compliance, and quality assurance.
This Leader will have direct oversight and P&L responsibility for 5-8 locations and serve as subject matter expert for 15-20 general ophthalmology locations
Essential Job Duties Will Include:
Implement and Lead process and protocol for general ophthalmology charge capture, billing and coding best practices
Oversight of optimizing templates for MD’s, OD’s, Technicians, and Scribes
Train by demonstration of intimate knowledge of subject matter and “jumping in”
Lead successful integration of multiple ophthalmology acquisitions
Project management of key initiatives within set timeline
Achieve Key Performance Indicators including revenue and expense targets, conversion rates, provider utilization, cancellation & no-show rates, patient satisfaction and teammate engagement and retention
Identify and regularly meet with key stakeholders (hospital/ IPA leadership, MDs, ODs) to drive sales
Coach and develop Executive Directors and assist with succession planning within the organization
Daily site visits to centers (to include 5-6 annual site visits to out of state centers, more if necessary, to achieve business objectives)
Lead monthly operations reporting calls and weekly touch bases with COO
Participate in budget process and monitor monthly P&L
Work with all cross functional areas and assist with ad hoc projects that arise
Job Requirements to Be Considered For This Role:
Bachelor’s Degree from a 4 -year accredited college or university, MBA/MPH preferred
Experience with oversight and success of one location as primary working manager.
Experience leading multi-site health care locations with full P&L and staff accountability
Must have deep knowledge of general ophthalmology operations (7+ years of experience)
Must have extensive knowledge of billing, coding, and charge entry (5+ years)
Ability to work in a fast paced, rapidly growing environment